Shipping policy

Shipping Policy

 

Processing Times

All orders are processed within 2–3 business days after receiving your order confirmation email.
You’ll receive another notification once your order has shipped.

Please note: During busy periods or holidays, processing times may take slightly longer.
If there is a significant delay in processing your order, we’ll notify you by email.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout based on the total weight, delivery location, and chosen courier service.

Actual shipping costs and delivery times will be confirmed at checkout before payment is completed.

Shipping Availability

We currently ship within the United Kingdom only.
International shipping is not available at this time.

Order Tracking

Once your order has shipped, you’ll receive an email with your tracking number.
Please allow up to 24 hours for tracking details to appear after dispatch.

Delivery Times

Delivery times are estimates only and may vary depending on courier performance, weather conditions, or other unforeseen circumstances.
We are not responsible for delays caused by couriers or for incorrect shipping details provided at checkout.

If your order hasn’t arrived within the expected timeframe, please contact us and we’ll help track it down.

Lost or Missing Parcels

If your parcel is marked as delivered but has not arrived, please contact the courier first to confirm delivery details.
If it cannot be located, please email enquiries@beadaway.co.uk
, and we’ll assist in resolving the issue.

Returns, Refunds & Exchanges

For details about returns or exchanges, please refer to our Return & Refund Policy

Contact Us

If you have any questions about your order or shipping, please contact us at:

 enquiries@beadaway.co.uk